Terms and Conditions

Security

The Customer is prohibited from attempting to violate the security of the Website, including, but not limited to, the following:

Accessing information not intended for the Customer, or logging into an Internet server or account not authorized by the Customer

Attempting to probe, examine, or test the capacity of the system or network, or attempting to breach the security system or levels of protection

Attempting to disrupt or interfere with the service provided to any other user, host, or network, including, but not limited to, distributing or sending viruses to the Website, overburdening the Website, sending chain letters, spam, or any other means that may compromise the integrity of the network

Sending unsolicited messages, including commercial offers and/or advertisements for products or services.

You hereby agree not to use system resources, hardware, software, or any other method to disrupt, interfere, or attempt to interfere with the operation of the Website or any activity or service provided by the Website. The Website will investigate activities that may involve such violations and will cooperate with the competent judicial authorities to prosecute and impose the necessary penalties on persons involved in such violations.

Simulating for the purpose of forging an IP address, email address, or any part of a website address and using it in any email or mailing list. Violations of system or network security will in most cases result in civil and criminal penalties.

Privacy

We recognize our responsibility to protect your personal information and take this very seriously. We believe that your personal information is one of our most important resources. We store your information in a private, secure database on our servers.

We do not trade your personal information in any way, whether by selling or renting it to any third party.

Online Shopping

By using the website and online services, the customer agrees to the policies, terms, and conditions applied by Dots Alissai, and also agrees to receive all electronic communications in all forms, whether by email, newsletters, or notices and alerts posted on the website. This constitutes the customer's implicit consent that all electronic transactions sent to you by us are legally binding and treated as written transactions.

The invoice for the purchase will be automatically sent to the customer's registered email address. If the invoice is not received by email, customer service will be contacted via the following email:

Products

In our constant and diligent efforts to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, illustrations, and technical specifications) and to provide comprehensive information about services, we may encounter some typographical errors.

We take maximum care in displaying product colors on the website. However, the colors you see on the website depend primarily on your monitor settings. This is beyond our control, as we cannot guarantee the exact color settings of your monitor.

The publication of product or service details (including, but not limited to, marketing brochures, advertisements, trade offers, magazine offers, and leaflets) on the website does not guarantee the availability of products, offers, or prices, whether online or in-store.

Some errors may occur during the process of providing a product or service and detailed pricing information on the website. The website cannot provide you with individual product prices or the total cost of a product or service until you submit your complete online order. If a product or service is ordered and invoiced and the price is incorrect or the information is incorrect due to an error in recording the correct price or product or service information, the website has the right to either contact you to explain the error and how to address it or cancel your order and notify you of such cancellation. If your order is accepted and processed electronically, the total cost will be calculated and debited from your credit card account, and we will notify you via email that the payment process has been completed correctly.

Some errors may occur during the process of providing a product or service and detailed pricing information on the website. The website cannot provide you with individual product prices or the total cost of a product or service until you submit your complete online order. If a product or service is ordered and invoiced and the price is incorrect, or the information is incorrect due to an error in recording the correct price or product or service information, the website has the right to either contact you to clarify the error and how to address it, or cancel your order and notify you of this cancellation.

Some product images may differ in terms of secondary accessories and not the basic product specifications.

Product availability and prices are subject to change without prior notice.

Orders may not be delayed for more than 15 days from the date of purchase. The website has the right to cancel the order and refund the amount to the customer's account.